Build With RevenueCat

Build a customized mobile subscription business with RevenueCat. We do the heavy lifting of normalizing subscribers from any source and maintain a single source of truth for subscription status, so you can get back to building your app.

RevenueCat is a powerful, secure, reliable, and free to use in-app purchase server with global support. All you need to get started is an API key.

Get Started    REST API Endpoints

Intercom

Send in-app subscription events from RevenueCat to Intercom

πŸ‘

The Intercom integration is available on the Pro plan.

RevenueCat can automatically send subscription events to Intercom. This can be helpful in understanding what stage a customer is in to react accordingly. For example, you might want to:

  • Send an onboarding campaign to a user in a free trial
  • Allow customer support grant a promotional subscription to a loyal user that experienced issues
  • Create Intercom filters for users that cancelled free trials

With accurate and up-to-date subscription data in Intercom, you'll be set to turbo charge your customer support ⚑️

Events

The Intercom integration tracks the following events:

Event

Description

Initial Purchase

The first purchase of an auto-renewing subscription product that does not contain a free trial.

Trial Started

The start of an auto-renewing subscription product free trial.

Trial Converted

When an auto-renewing subscription product converts from a free trial to normal paid period.

Trial Cancelled

When a user turns off renewals for an auto-renewing subscription product during a free trial period.

Renewal

When an auto-renewing subscription product renews OR a user repurchases the auto-renewing subscription product after a lapse in their subscription.

Cancellation

When a user turns off renewals for an auto-renewing subscription product during the normal paid period.

Setup

1. Connect with Intercom

Go to RevenueCat's dashboard and click the Connect with Intercom button in your app's settings.

2. Set Event Names

Once your account is connected, you can configure the event names that we'll send to Intercom. If you leave any field blank, we'll just use our default names.

πŸ‘

You're all set!

That's all there is to it! You'll now be seeing subscription events in Intercom. Woohoo!

Updated 3 months ago


Intercom


Send in-app subscription events from RevenueCat to Intercom

Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.