Build a customized mobile subscription business with RevenueCat. We do the heavy lifting of normalizing subscribers from any source and maintain a single source of truth for subscription status, so you can get back to building your app.
RevenueCat is a powerful, secure, reliable, and free to use in-app purchase server with global support. All you need to get started is an API key.
I know, I should have migrated months ago, but I haven't. IIRC there was a migration guide in the guides but I no longer see it in search results or in the document guides navigation. Going to 2.0 is a breaking change, no? If there are resources to help me know what I need to do it would be much appreciated.
Posted by Tim Wise about 18 hours ago
Hello. I am having a hard time figuring out what are the active subscriptions owned by the user after he/she has cancelled the subscription from Play Store. On app start, I get the active subscriptions in the callback to `Purchases.sharedInstance.getPurchseInfo(callback)` using `purchaseInfo.activeSubscriptions` Here are two scenarios where I am unsure if the received active subscriptions data is correct or not. Scenario 1: 1. I subscribe to a subscription 'X' which renews every month. (a test subscription renews every 5 minutes) 2. I immediately cancel the subscription from Play Store. 3. After 5 minutes the subscription expires. And is not visible on Play Store subscription tab anymore. But I still keep getting the cancelled subscription as an active subscription on my app start for a few minutes even after it has expired in the play store. Expected: The subscription shouldn't be active on the app once it is expired on the Play Store. Scenario 2: 1. I subscribe to a subscription 'X' which renews every month. (a test subscription renews every 5 minutes) 2. I immediately cancel the subscription from Play Store and do a fresh install of my app. 4. It's still not been 5 minutes and the subscription on Play Store has still not expired. But I do not see this active subscription on the app. Expected: The subscription should be active on the app since it has not expired yet on the Play Store. Android RevenueCat SDK version: 2.1.2
Posted by Jayesh Solanki 3 days ago
We have a situation where a user bought a free trial and opted out of free trial by cancelling (reason UNSUBSCRIBE) Immediately after that, another CANCELLATION webhook with reason BILLING_ERROR came in. Is this a bug or is it normal? If there is a billing error, will there be always multiple Cancellation hooks? Best Regards, Thomas
Posted by Thomas Ranker 3 days ago
Hey guys, Quick question: has anyone experienced this error message on Android when attempting to make an in-app purchase? When we first published our app, everything was working fine and users could make subscriptions. But something changed/broke (pretty sure it wasn't us but you never know). When invoking a subscription purchase on Android, a user is now presented with an error pop-up on the bottom of the screen that says "Error Something went wrong on our end. Please try again" with an OK button. [You can see a screen shot of it here](https://i.imgur.com/QpAQUbW.png?1) We have obviously tried again - no dice. And we are troubleshooting now with Google but still wanted to throw this out there in case anyone had any experience. Our iOS app works just fine and we have not made any RevenueCat config changes for quite some time.
Posted by sth admin 4 days ago
I've noticed that I only obtain this information after the purchase. But I can't seem to find how to obtain it during restoring/checking for active subscriptions
Posted by Tony Nguyen 5 days ago
If i buy a monthly subscription and it has a 7 day free trial period will expiration date take that into account? I.e. is the expiration date 5 weeks from the moment i purchased it or is it 4 weeks? Specifically from the method PurchaserInfo.expirationDate(forEntitlement: String) Thanks!
Posted by Tony Nguyen 5 days ago
We were trying to get a revoke/refund hook from apple, but they did not let us revoke our 3 month subscription. They say: "We've determined that your purchase does not meet the conditions for a refund." But we need to test that webhook. Any ideas on how to do that? Did anybody experience similar problems? PS: German law allows you to revoke anything within 14 days of purchase.
Posted by Thomas Ranker 7 days ago
Hi, I know it is recommended to use the `Purchases.shared.purchaserInfo` method to authenticate subscriptions throughout your app but how about when the user is not connected to the internet. What would be the recommended logic to validate a user who is not connected to the internet?
Posted by Filemon Salas 8 days ago
Hi, what would be the right configuration in RevenueCat in the following two scenarios... 1. What would be the right configuration if I have a non-consumable in-app purchase and an Auto Renewable Subscription? Do I need two separate Entitlements with an Offering on each one? 2. What would be the right configuration if I have a non-consumable in-app purchase and two Auto Renewable Subscriptions (a monthly and yearly)? Do I need two Entitlements, one for the Auto Renewable Subscriptions which would contain two Offerings and one for the non-consumables which would contain one offering? Thanks!
Posted by Filemon Salas 8 days ago
My app works on iOS, Android and web. I plan on using stripe checkout for web users. How can I check active subscriptions? A web-sdk could be useful for now I tried getting 'https://api.revenuecat.com/v1/subscribers/app_user_id' but it does not seem to give me the latest correct info. Thanks!
Posted by Etienne Adriaenssen 11 days ago
I did a test subscription purchase over a week ago, and today I started up the app to do a test restore. I called Purchases.shared.restoreTransactions(), which did not return an error and did return a purchaserInfo object. But it didn't have any subscription info in there. I then tested doing a purchase, and the purchaserInfo had all the info I was expecting. If I do a restore right after, I get what I expect too. So my question is: if I do a restore, and the restore seems to be successful, is it actually NOT successful if there are no subscriptions in the purchaserInfo object?
Posted by Henning Hoffmann 11 days ago
Hey guys Hope you are well? Quick question for you, I’m about to implement the required bits and bobs for adding Promoted IAP’s to my App Store description, like so https://developer.apple.com/app-store/promoting-in-app-purchases/ This requires implementing this method https://developer.apple.com/documentation/storekit/skpaymenttransactionobserver/2877502-paymentqueue I just want to check how I should be doing things as far as RC is concerned. I imagine I can just ignore the iOS payment queue stuff (as exampled here https://stackoverflow.com/questions/49550661/storekit-appstore-purchase-promotion), and just tell RC to purchase the product that is passed in, and let it do the rest (queuing etc). Which seems very simple. Maybe too simple? Can you let me know if I’m missing anything? Cheers Emile
Posted by Emile Bennett 13 days ago
I m migrating from an other system. I have a boolean in my app that keeps track if there was allready a purchace. I also make an offering in revenueCat how can I tell revenueCat that a certain customer already did a certain purchase.
Posted by Guido 15 days ago
Using physical device with a almost fresh Sandbox account with "react-native-purchases" = 2.2.1 Stacktrace and error: https://gist.github.com/ruckus/bd46b2e70ac0a318ab7015f17fda75af Full Failed : error 0:61 [61] 2019-06-07 14:58:51.856446-0700 Stellashare[13684:2648399] [Purchases] - DEBUG: PaymentQueue updatedTransaction: monthly3 A55A566A-83D3-48FC-93D9-B26C9E7B00E2 (Error Domain=SKErrorDomain Code=0 "Cannot connect to iTunes Store" UserInfo={NSLocalizedDescription=Cannot connect to iTunes Store}) (null) - 2 2019-06-07 14:58:51.856904-0700 Stellashare[13684:2648399] [Purchases] - ERROR: There was a problem with the App Store. 2019-06-07 14:58:51.875685-0700 Stellashare[13684:2648399] [Purchases] - DEBUG: Finishing monthly3 A55A566A-83D3-48FC-93D9-B26C9E7B00E2 ((null)) 2019-06-07 14:58:51.907323-0700 Stellashare[13684:2648399] [Purchases] - DEBUG: PaymentQueue removedTransaction: monthly3 A55A566A-83D3-48FC-93D9-B26C9E7B00E2 ((null) Error Domain=SKErrorDomain Code=0 "Cannot connect to iTunes Store" UserInfo={NSLocalizedDescription=Cannot connect to iTunes Store}) { NSLocalizedDescription = "Cannot connect to iTunes Store"; } - 2 2019-06-07 14:58:51.922 [info][tid:com.facebook.react.JavaScript] { [Error: There was a problem with the App Store.] framesToPop: 1, code: '2', nativeStackIOS: [ '0 Stellashare 0x0000000104fcef74 RCTJSErrorFromCodeMessageAndNSError + 156', '1 Stellashare 0x0000000104f66a50 __41-[RCTModuleMethod processMethodSignature]_block_invoke_2.129 + 176', '2 Stellashare 0x00000001051fa994 -[RNPurchases rejectPromiseWithBlock:error:] + 272', '3 Stellashare 0x00000001051f8b44 __55-[RNPurchases makePurchase:oldSku:type:resolve:reject:]_block_invoke + 200', '4 Purchases 0x0000000105e6f698 __50-[RCPurchases storeKitWrapper:updatedTransaction:]_block_invoke + 168', '5 Purchases 0x0000000105e6fb30 -[RCPurchases dispatch:] + 60', '6 Purchases 0x0000000105e6f4b0 -[RCPurchases storeKitWrapper:updatedTransaction:] + 396', '7 Purchases 0x0000000105e71644 -[RCStoreKitWrapper paymentQueue:updatedTransactions:] + 516', '8 libdispatch.dylib 0x0000000105adf6f0 _dispatch_call_block_and_release + 24', '9 libdispatch.dylib 0x0000000105ae0c74 _dispatch_client_callout + 16', '10 libdispatch.dylib 0x0000000105aee6fc _dispatch_main_queue_callback_4CF + 1360', '11 CoreFoundation 0x0000000229f8ac1c <redacted> + 12', '12 CoreFoundation 0x0000000229f85b54 <redacted> + 1924', '13 CoreFoundation 0x0000000229f850b0 CFRunLoopRunSpecific + 436', '14 GraphicsServices 0x000000022c18579c GSEventRunModal + 104', '15 UIKitCore 0x00000002568ff978 UIApplicationMain + 212', '16 Stellashare 0x0000000104eab594 main + 124', '17 libdyld.dylib 0x0000000229a4a8e0 <redacted> + 4' ], userInfo: { NSUnderlyingError: { code: '0', nativeStackIOS: [ '0 Stellashare 0x0000000104fcef74 RCTJSErrorFromCodeMessageAndNSError + 156', '1 Stellashare 0x0000000104fcf298 RCTJSErrorFromCodeMessageAndNSError + 960', '2 Stellashare 0x0000000104f66a50 __41-[RCTModuleMethod processMethodSignature]_block_invoke_2.129 + 176', '3 Stellashare 0x00000001051fa994 -[RNPurchases rejectPromiseWithBlock:error:] + 272', '4 Stellashare 0x00000001051f8b44 __55-[RNPurchases makePurchase:oldSku:type:resolve:reject:]_block_invoke + 200', '5 Purchases 0x0000000105e6f698 __50-[RCPurchases storeKitWrapper:updatedTransaction:]_block_invoke + 168', '6 Purchases 0x0000000105e6fb30 -[RCPurchases dispatch:] + 60', '7 Purchases 0x0000000105e6f4b0 -[RCPurchases storeKitWrapper:updatedTransaction:] + 396', '8 Purchases 0x0000000105e71644 -[RCStoreKitWrapper paymentQueue:updatedTransactions:] + 516', '9 libdispatch.dylib 0x0000000105adf6f0 _dispatch_call_block_and_release + 24', '10 libdispatch.dylib 0x0000000105ae0c74 _dispatch_client_callout + 16', '11 libdispatch.dylib 0x0000000105aee6fc _dispatch_main_queue_callback_4CF + 1360', '12 CoreFoundation 0x0000000229f8ac1c <redacted> + 12', '13 CoreFoundation 0x0000000229f85b54 <redacted> + 1924', '14 CoreFoundation 0x0000000229f850b0 CFRunLoopRunSpecific + 436', '15 GraphicsServices 0x000000022c18579c GSEventRunModal + 104', '16 UIKitCore 0x00000002568ff978 UIApplicationMain + 212', '17 Stellashare 0x0000000104eab594 main + 124', '18 libdyld.dylib 0x0000000229a4a8e0 <redacted> + 4' ], userInfo: { NSLocalizedDescription: 'Cannot connect to iTunes Store' }, message: 'underlying error', domain: 'SKErrorDomain' }, NSLocalizedDescription: 'There was a problem with the App Store.', readable_error_code: 'STORE_PROBLEM' }, domain: 'RCPurchasesErrorDomain', userCancelled: false, line: 2270, column: 26, sourceURL: 'http://192.168.7.235:8081/index.bundle?platform=ios&dev=true&minify=false' } 2019-06-07 14:58:51.922180-0700 Stellashare[13684:2648508] { [Error: There was a problem with the App Store.] framesToPop: 1, code: '2', nativeStackIOS: [ '0 Stellashare 0x0000000104fcef74 RCTJSErrorFromCodeMessageAndNSError + 156', '1 Stellashare 0x0000000104f66a50 __41-[RCTModuleMethod processMethodSignature]_block_invoke_2.129 + 176', '2 Stellashare 0x00000001051fa994 -[RNPurchases rejectPromiseWithBlock:error:] + 272', '3 Stellashare 0x00000001051f8b44 __55-[RNPurchases makePurchase:oldSku:type:resolve:reject:]_block_invoke + 200', '4 Purchases 0x0000000105e6f698 __50-[RCPurchases storeKitWrapper:updatedTransaction:]_block_invoke + 168', '5 Purchases 0x0000000105e6fb30 -[RCPurchases dispatch:] + 60', '6 Purchases 0x0000000105e6f4b0 -[RCPurchases storeKitWrapper:updatedTransaction:] + 396', '7 Purchases 0x0000000105e71644 -[RCStoreKitWrapper paymentQueue:updatedTransactions:] + 516', '8 libdispatch.dylib 0x0000000105adf6f0 _dispatch_call_block_and_release + 24', '9 libdispatch.dylib 0x0000000105ae0c74 _dispatch_client_callout + 16', '10 libdispatch.dylib 0x0000000105aee6fc _dispatch_main_queue_callback_4CF + 1360', '11 CoreFoundation 0x0000000229f8ac1c <redacted> + 12', '12 CoreFoundation 0x0000000229f85b54 <redacted> + 1924', '13 CoreFoundation 0x0000000229f850b0 CFRunLoopRunSpecific + 436', '14 GraphicsServices 0x000000022c18579c GSEventRunModal + 104', '15 UIKitCore 0x00000002568ff978 UIApplicationMain + 212', '16 Stellashare 0x0000000104eab594 main + 124', '17 libdyld.dylib 0x0000000229a4a8e0 <redacted> + 4' ], userInfo: { NSUnderlyingError: { code: '0', nativeStackIOS: [ '0 Stellashare 0x0000000104fcef74 RCTJSErrorFromCodeMessageAndNSError + 156', '1 Stellashare 0x0000000104fcf298 RCTJSErrorFromCodeMessageAndNSError + 960', '2 Stellashare 0x0000000104f66a50 __41-[RCTModuleMethod processMethodSignature]_block_invoke_2.129 + 176', '3 Stellashare 0x00000001051fa994 -[RNPurchases rejectPromiseWithBlock:error:] + 272', '4 Stellashare 0x00000001051f8b44 __55-[RNPurchases makePurchase:oldSku:type:resolve:reject:]_block_invoke + 200', '5 Purchases 0x0000000105e6f698 __50-[RCPurchases storeKitWrapper:updatedTransaction:]_block_invoke + 168', '6 Purchases 0x0000000105e6fb30 -[RCPurchases dispatch:] + 60', '7 Purchases 0x0000000105e6f4b0 -[RCPurchases storeKitWrapper:updatedTransaction:] + 396', '8 Purchases 0x0000000105e71644 -[RCStoreKitWrapper paymentQueue:updatedTransactions:] + 516', '9 libdispatch.dylib 0x0000000105adf6f0 _dispatch_call_block_and_release + 24', '10 libdispatch.dylib 0x0000000105ae0c74 _dispatch_client_callout + 16', '11 libdispatch.dylib 0x0000000105aee6fc _dispatch_main_queue_callback_4CF + 1360', '12 CoreFoundation 0x0000000229f8ac1c <redacted> + 12', '13 CoreFoundation 0x0000000229f85b54 <redacted> + 1924', '14 CoreFoundation 0x0000000229f850b0 CFRunLoopRunSpecific + 436', '15 GraphicsServices 0x000000022c18579c GSEventRunModal + 104', '16 UIKitCore 0x00000002568ff978 UIApplicationMain + 212', '17 Stellashare 0x0000000104eab594 main + 124', '18 libdyld.dylib 0x0000000229a4a8e0 <redacted> + 4' ], userInfo: { NSLocalizedDescription: 'Cannot connect to iTunes Store' }, message: 'underlying error', domain: 'SKErrorDomain' }, NSLocalizedDescription: 'There was a problem with the App Store.', readable_error_code: 'STORE_PROBLEM' }, domain: 'RCPurchasesErrorDomain', userCancelled: false, line: 2270, column: 26, sourceURL: 'http://192.168.7.235:8081/index.bundle?platform=ios&dev=true&minify=false' } 2019-06-07 14:58:51.923 [warn][tid:com.facebook.react.JavaScript] 'alerting, !error.userCancelled: ', 'There was a problem with the App Store.' 2019-06-07 14:58:51.922788-0700 Stellashare[13684:2648508] 'alerting, !error.userCancelled: ', 'There was a problem with the App Store.'
Posted by cody caughlan 17 days ago
I'm using purchaserInfoWithCompletionBlock to check user subscription status. According to your method it will return the status using local user default caching inside the local storage. Please let me know is it updating real time when user cancel the subscription?
Posted by Isuru Dissanayake 17 days ago
For a SaaS setup of a Pro product with both monthly and annual plans, in 3 currencies, is there a best practice on how to set this up in Stripe so it maps to RevenueCat for reporting purposes? Specifically, is it okay to have just one product in Stripe (and a single prod_XXXX identifier, but several pricing plans) that is linked to two different Revenue Cat Offerings (e.g. Monthly and Annual)? Or would you suggest setting up a different Stripe product (e.g. Monthly and Annual) for each RevenueCat offering? Thanks, Tom
Posted by Tom McLellan 18 days ago
According to documentation we need to observe the AppsFlyerTrackerDelegate implement onConversionDataReceived method to send installData to RevenueCat. However onConversionDataReceived will never be executed. When will it executed? I need to track inAppSubscription events but I removed the tracking method because of this warning. Remove SDK Purchase Tracking Make sure to remove all client side tracking of revenue. Since RevenueCat will be sending events for all revenue actions, tracking purchases with the AppsFlyer SDK directly can lead to double counting of revenue in AppsFlyer. Where is the issue?
Posted by Isuru Dissanayake 18 days ago